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Analyze IT
Mette Ahorlu, IDC Research Director, European Services, on why many organizations still have reservations about the cloud, how service providers can reassure them, and the changing role of CIOs.
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R&D data is not suited to the public cloud, but Email and calendar functionality is. Best Practice illustrates how different cloud services can be combined to provide secure, efficient and cost-effective support for business processes.
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To the point
Every truth requires someone with the courage to speak it. But every question requires someone with the courage to ask it. Our customers are one of the main drivers behind our innovations. What would happen if T-Systems invited them to attend a round-table session? Since we launched our first cloud solution for business applications in 2005, our offering has taken a big step forward each and every year.
In the IT world, updates are identified with release numbers. So we’ve chosen to talk about our experiences in terms of “the cloud generation 1.0 to 7.0”. Join us as we look back.
And ask what today’s cloud 7.0 is all about.
In the IT world, updates are identified with release numbers. So we’ve chosen to talk about our experiences in terms of “the cloud generation 1.0 to 7.0”. Join us as we look back.
And ask what today’s cloud 7.0 is all about.
Notes from a fictitious IT summit
To the point – Part 1.
Thank you for inviting me to attend. If you would allow me to pose the first question:
what sets you apart from other providers?
CEO:
In a word, experience. And cloud computing has got more to do with experience and trust than any other technology. We’ve been looking at alternative IT delivery models since early 2000. Back then, we sensed, and studies have subsequently confirmed, that there was a finite limit to the oversizing of IT resources, and that we needed dynamic provisioning, charged according to actual consumption. Our competitors were also interested but we were the first to focus on the application, in our case SAP, and on true scalability – upward and downward.
CUSTOMER:
That describes our situation exactly. Our pain point was a rigid infrastructure that was rarely fully utilized. So in 2005, we opted for Dynamic Services from T-Systems and gained access to IT services as and when we needed them, charged on a pay-per-use basis. So we have been enjoying the advantages of variable on-demand SAP resources with a genuine scalability of 100 percent for seven years now. Today, the focus is on accelerating our services further and making them more flexible – and in the mid-term, enabling dynamic delivery of very complex applications.
In a word, experience. And cloud computing has got more to do with experience and trust than any other technology. We’ve been looking at alternative IT delivery models since early 2000. Back then, we sensed, and studies have subsequently confirmed, that there was a finite limit to the oversizing of IT resources, and that we needed dynamic provisioning, charged according to actual consumption. Our competitors were also interested but we were the first to focus on the application, in our case SAP, and on true scalability – upward and downward.
CUSTOMER:
That describes our situation exactly. Our pain point was a rigid infrastructure that was rarely fully utilized. So in 2005, we opted for Dynamic Services from T-Systems and gained access to IT services as and when we needed them, charged on a pay-per-use basis. So we have been enjoying the advantages of variable on-demand SAP resources with a genuine scalability of 100 percent for seven years now. Today, the focus is on accelerating our services further and making them more flexible – and in the mid-term, enabling dynamic delivery of very complex applications.
HEAD OF SECURITY, SOCCER WORLD CUP:
But it would not have been possible back then without our experience and expertise in security. We were able to put our skills to good use at the 2006 World Cup in Germany. We were responsible for the entire infrastructure at all venues and for live worldwide transmission of all the matches. We were the only organization with the networks and skills needed for a major event of this scale that could expertly combine IT and telecommunications. And we were able to make immediate use of the experience gained from the soccer tournament when we developed our cloud strategy.
But it would not have been possible back then without our experience and expertise in security. We were able to put our skills to good use at the 2006 World Cup in Germany. We were responsible for the entire infrastructure at all venues and for live worldwide transmission of all the matches. We were the only organization with the networks and skills needed for a major event of this scale that could expertly combine IT and telecommunications. And we were able to make immediate use of the experience gained from the soccer tournament when we developed our cloud strategy.
T-Systems milestones
2005-2006
2000–2004
- Development and analysis of various sourcing models, pilot projects.
2005–2006
- First provider of a concrete cloud offering for business applications (SAP)
- Fifteen customers already leverage T-Systems’ dynamic platform.
2007
2007
- Pioneer of networks optimized for cloud applications with redundant data lines and secure transfer via IP VPN tunneling.
- Deutsche Telekom’s DKK billing system, the largest SAP system in Europe, migrates to a dynamic platform.
- Over 1,000 systems run on the Dynamic Services platform.
- Pinnacle Award for innovative hosting services.
2008
2008
- Start of certified, “made in Germany” cloud security on the basis of twin-core data centers around the world.
- Deutsche Telekom is the first company in Germany to establish a function for data protection, legal affairs and compliance as part of its Board of Management.
- Over 2,000 systems run on the Dynamic Services platform.
- US software company NetApp names T-Systems “Innovator of the Year”.
2009
2009
- T-Systems is one of the largest service providers of virtualized SAP landscapes.
- Named “SAP Global Support Partner”.
- Awarded “Run SAP Partner of the Year”.
2010
2010
- Pioneer of Apple-based mobile solutions in the cloud and a demand-driven cloud offering with total flexibility.
- Microsoft and T-Systems enter strategic partnership.
- Dynamic Services for Collaboration is added to the cloud services portfolio.
- Awarded world’s first SAP cloud certification.
2011
2011
- Worldwide largest transition (200,000 desktops) to a dynamic collaboration platform (migration from Lotus Notes to MS Exchange and Lync).
- Launch of the infrastructure as a service (IaaS) environment. Standardized IaaS offering accessible online.
- T-Systems once again awarded “Run SAP Partner of the Year” in the “support” category..
2012
2012
- The only service provider of an end-to-end, fully dynamic ICT portfolio.
- Comprehensive consulting and support offering for the migration of complex applications and data to the cloud.
- Delivery network for the comprehensive ICT offering encompasses more than 120 countries.
- Worldwide network of 21 twin-core data centers with up to 99.98 percent availability.
- Approx. 600 customers leverage Dynamic Services from T-Systems.
- T-Systems operates 15,000 cloud servers worldwide and is one of the largest service providers of virtualized SAP landscapes.
